AndroHART - USB HART communicator for PC-Windows 7,8,10 and Mac APK 1.2.1 Free Tools Apps for Android - Android wired HART communicatorCommunicate with and configure field devices using the HART. As with other Mac applications, ShoreTel Communicator for Mac can be present on the Dock for easy access and launch of the Communicator application. The user has control over the application display and launch properties on the Dock. ShoreTel Communicator For Mac Business Communications - Pure VoIP, Digital & Hybrid Telephone Systems & Service (781) 756-5100. info@generalcom. The Connect client installer is available for individual Windows and Mac installations and as an MSI file for distribution to all users on your account. To download the Connect client installer: On the Account Console menu, click Add-On Apps and then click Integrations & Downloads.
We recently had an opportunity to work with a ShoreTel client that was exclusively using Apple Mac’s throughout their enterprise. We asked how they made that decision given the clear cost advantage WinTel PC hardware had over your basic Macbook. The answer was simple and clearly economic. They had used Windows in the past, but found that they had to many problems with virus, email, drivers and the annual cost of license renewals! Yes the Mac’s cost more but they just seem to work and they don’t have to worry license issues. Interesting.
This was a ShoreTel deployment so that made for some interesting trade offs when it got down to the desktop software. The ShoreTel Communicator is optimized for the Windows based machines. There are several license types for Personal, Professional, Workgroup Agent, Workgroup Supervisor and Operator Communicators. With the Mac, there is only one Communicator and it has the functionality of the ShoreTel Web Communicator which is basically a Personal Communicator.
It does however get the job done as far as call handling modes, inbound primary phone options, multiple call management and visual voice mail. You can setup your call handling modes including your personal operator and find me functions for each mode. You can configure and select 5 alternative phones and setup your incoming call routing to include simultaneous ringing of other phones. The visual voice mail tab works just like you would expect and you can also select a history and call details tab.
The noticeable difference is the absence of IM options. ShoreTel had been suggesting the use of iChat for that function as that client was supported on the ShoreTel SA-100/400 conference servers. In the Communicator there is always more than one way to do something: point and click, right click, use some chord sequence on the keyboard that includes the control key. Right clicking on a Mac Communicator however is not going to work! There is however, drop down menu options that appear as required to assist your call management. All in all, the Mac client is an excellent solution if you have a Mac and a ShoreTel. You can download the MAC dmg installation file from the ShoreTel HQ server and you are good to go!
I have used the native Mac OS Message application to IM my internal colleagues for quite some time now. You define the IP/hostname of the SA as a Jabber/XMPP host. In fact if you choose to open the port on your firewall, you can also use the client externally which is even better. As long as you have internet connectivity, you can IM your team from the Mac. If you don’t use Mobility on your iPhone or Android, you can install Trillian and have the same external IM functionality.
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- What version of ShoreTel do we need to be on to upgrade to Connect?
Your current system must be on version 13.x or 14.x before upgrading to Connect. Upgrades from versions prior to 13.x are not supported. For Contact Center, you must be on version 8 or 9 to move to the Connect Contact Center platform.
- Can we use the old Communicator client with Connect?
No, the Communicator client will not work with Connect. The Connect platform uses the Connect client which is a new, separate software. Communicator must be uninstalled before you can install the new Connect client so this process should be done alongside your Connect upgrade. The Connect client will not function with the 14.2 platform, so you cannot change out the clients beforehand without losing functionality.
- Will my current switches and phones work with Connect?
Shoretel Communicator For Mac Download Mac
Yes, all SG model switches and ShoreTel IP phones work with Connect. While new Connect rollouts are supplied with the upgraded ST model switches, the older SG models will still work with the system. If you are upgrading from a build prior to version 12, your server is on Windows 2008 R2 or you’re migrating from a 32-bit server, there are special steps to consider during your upgrade. Please contact us to review hardware compatibility.
- What browsers does Connect Director work in?
Connect Director can now be accessed via multiple browsers. See the list below for recommended browsers and versions:
- Internet Explorer 11
- Firefox 51.0.1
- Google Chrome 56.0.2924.87 (64-bit)
- Safari 10.1
- MS Edge 25.10586.0
- What OS does the Connect client work on?
Connect has made many changes to the client and it will now work on both Windows and MAC OS X. See below for specific versions:
ShoreTel Desktop Client for Windows
- Microsoft Windows 7 SP1
- Microsoft Windows 8
- Microsoft Windows 8.1
- Microsoft Windows 10
- WTS (30 Clients)
- Citrix XenApp 7.6 (30 Clients)
- Citrix XenDesktop Support
ShoreTel Desktop Client for MAC OS X
- Apple OS X 10.10.x
- Apple OS X 10.12.x
- Do our Advanced Applications work with Connect?
Most Advanced Applications are certified to work with both the 14.x Platform and Connect. A full list of available Advanced Applications for Connect can be found on ShoreTel’s website:
https://www.shoretel.com/sites/default/files/ShoreTel%20Connect%20Advanced%20Applications%20Catalog.pdf
- What version of Outlook does Connect work with?
Connect is compatible with the following version of Outlook:
- Office 2013 (32-bit version) on Windows
- Office 2013 (64-bit version) on Windows
- Office 2016 (32-bit version) on Windows, and Apple OS X
- Office 2016 (64-bit version) on Windows, and Apple OS X
- Office 2011 on Apple OS X
- Office 365 (hosted Exchange) or Exchange 2013 (local Exchange)
- Hosted Exchange 2016
- Premise Exchange 2013 with Outlook 2016
Download Shoretel Communicator For Windows
- Can I use a virtual server and what is supported?
Yes, ShoreTel servers can be virtualized in either VMware or Hyper-V. Below are the supported server OSs for Connect:
ShoreTel Main and Distributed Servers (Standalone, VMware and Hyper-V)
- Windows Server 2016 (Standard or Datacenter Editions only). Note: Connect Contact Center is not yet supported for Windows Server 2016.
- Windows Server 2012 R2 (Standard or Datacenter Editions only) (64-bit version)
- Windows Server 2008 R2 (Standard and Enterprise Editions only) with SP2 (64-bit version)
- Microsoft Hyper-V Gen 1 and 2 on Microsoft Windows Server 2008 R2 and 2012 R2 ONLY
- Can I use my current server or build a new server?
You can upgrade in place on your existing server if you are already on an OS that is supported. There is also the option to migrate to a new server during the upgrade process. When discussing an upgrade with support, be sure to take this portion into consideration as it affects how long your upgrade will take to complete.
- Can I control password strength for my users?
Yes. Connect allows administrators to choose a password strength and expiration time for client and voicemail passwords. This is based off a formula that takes password complexity and length into consideration.